Maliliega a te Tino Fakaaogā
I te puupuu: ko BeepTrip ko he nofoaga fakamatalaga e maua ai e nā tino ia lātou lava ni hoa malaga ma e maliliega ai lātou lava i te malaga. E hē ave e mātou ni pāhihi, e hē ko mātou he auaunaga taxi, e hē talia e mātou he totogi mō nā malaga ma e hē ko mātou he itu i nā maliliega i te vā o nā tino fakaaogā. Ko nā tino e kau i te malaga e nā kavenga ki te malaga, tona hāogalemu, tona fetaui ma te tulafono ma nā totogi.
1. Uiga o nā upu
- Auaunaga — te upega tafaʻilagi https://beeptrip.net, nā polokalama telefoni BeepTrip ma o lātou fehokotakiga polokalama.
- Pulega — te tino e umia nā aiā ki te Auaunaga ma e fakagaluea. Fehokotaki ki te Pulega — support@beeptrip.net.
- Tino Fakaaogā — he tino matua e atoatoa tona mafai fakatulafono e fakaaogā te Auaunaga, e aofia ai pe a hē ulufale.
- Tino ave taavale — he Tino Fakaaogā e ofo atu ni nofoa i tana taavale pe e malie ke ave he pāhihi.
- Pāhihi — he Tino Fakaaogā e huhuke he malaga, e tāofi he nofoa pe e tuku atu he talosaga mō he malaga.
- Malaga — he malaga fakatahi e maliliega ai nā Tino Fakaaogā i te vā o lātou e fakaaogā ai te Auaunaga.
- Mea Tuku — nā mea uma e tuku e he Tino Fakaaogā ki te Auaunaga: talaaga, ata, fakamatalaga, faʻaliga malaga, fekau, iloiloga, tagi, pepa.
2. Talia o te Maliliega
2.1. Ko te Maliliega tenei ko he ofo lautele a te Pulega ke tuku atu te aiā ke fakaaogā te Auaunaga i nā aiaiga kua tuhi i konei. I te fakaaogā o te Auaunaga, e aofia ai te ulufale, te fakatū o he malaga, te tāofi o he nofoa pe te lafo o he fekau, e talia atoatoa ai e te Tino Fakaaogā te Maliliega tenei e aunoa ma he aiaiga. Kafai e hē malie koe, aua e fakaaogā te Auaunaga.
2.2. Ko te Tulafono o te Puipuiga o Fakamatalaga Patino ko he vāega e hē mafai ona vavae ese mai i te Maliliega tenei.
2.3. E na o nā tino kua 18 tauhaga pe hili atu e mafai ona fakaaogā te Auaunaga. I te lēhitā, e fakamaonia ai e te Tino Fakaaogā tona mātua ma tona mafai fakatulafono. E hē he tiute te Pulega ke hiaki tenei.
2.4. E fua fua te Auaunaga. E mafai e te Pulega i te lumanaki ke fakaulu mai ni galuega e totogi; ka fakailoa atu o lātou aiaiga i mua o he totogi.
2.5. E tutuha te Maliliega tenei mō nā Tino Fakaaogā i nā atunuku uma. Ko nā fakaliliuga o te Maliliega ki nā isi gagana e tuku atu mō te faigofie; kafai e he tutuha nā fakaliliuga, ko te tuhiga i te gagana Lūhia te mea e mālohi.
3. Ko te ā te Auaunaga ma ko te ā e hē ko ia
3.1. Ko te Auaunaga ko he nofoaga fakamatalaga: e mafai ai ona tuku ma huhuke nā faʻaliga o nā malaga fakatahi, fehokotaki ki isi Tino Fakaaogā ma tuku ni iloiloga.
3.2. E hē ko te Pulega he tino ave pāhihi, he tino e nonō taavale mō te felauaiga, he ofiha e kole ai ni taxi, he hui, he tino vā, he tino fakatoka malaga, he tino tauhi galuega pe he hui o nā Tino ave taavale ma nā Pāhihi. E hē ko te Pulega he itu i nā maliliega i te vā o nā Tino Fakaaogā, e hē tuku atu e ia ni auaunaga felauaiga ma e hē nā kavenga ki te faia o ia maliliega.
3.3. E hē talia pe hē tuku atu e te Pulega he tupe mō nā Malaga. Ko nā totogi uma e fai hāʻo i te vā o nā Tino Fakaaogā, i te lātou lava tulaga lamatia.
3.4. E hē hiaki pe hē fakamautinoa e te Pulega: te iloa moni o nā Tino Fakaaogā (vagana nā tulaga kua tuhi manino i te Auaunaga), pe e i ai he laihene ave taavale a te Tino ave taavale, te tulaga lelei, te tino e umia ma te inihua o te taavale, te moni o nā faʻaliga, iloiloga ma isi Mea Tuku, pe ka tupu moni he Malaga.
3.5. Ko nā fakailoga o te falala, nā fuainumela iloiloga ma nā iloiloga ko ni fakamatalaga e fakavae i nā fakamatalaga a nā Tino Fakaaogā. Ko te fakailoga “Kua fakamaonia nā pepa” e na o te uiga kua fakaali nā ata o nā pepa ki he tino iloilo ma e hēki maua ai he fakalotolotolua manino i te taimi o te hiakiga. E hē ko he fakamautinoaga tenā o te iloa moni, te falala atu pe te uhitaki ki te tulafono o he Tino Fakaaogā.
4. Malaga fakatahi: tulafono mō tino uma
4.1. Ko te Auaunaga e na o mō nā malaga fakatahi e hē mō he tupe fakapihinihi: e malaga te Tino ave taavale mō ana lava mafuaaga ma e ofo atu ni nofoa avanoa, ma e na o te totogi fakatahi o he vāega o ana tupe faʻaalu e nā Pāhihi mō te Malaga (lolo, auala e totogi). E fakatapu te maua o he polofiti mai i nā Malaga pe te tuku atu o ni auaunaga taxi pe isi felauaiga e totogi e fakaaogā ai te Auaunaga. E nā Tino Fakaaogā te kavenga atoa ke uhitaki ki nā tulafono e uiga ki te felauaiga, nā auaunaga taxi ma nā lafoga.
4.2. E filifili e he Tino Fakaaogā ia ia lava pe ka malaga ma he isi Tino Fakaaogā ma e iloilo e ia lava nā tulaga lamatia. I mua o he Malaga e fautuagia ke hiaki nā fakamatalaga o te Tino ave taavale ma te taavale, talanoa ki te nofoaga e fehiligaki ai, nā ato ma te totogi, ma fakailoa ki he tino vāvālalata te auala.
E tauto te Tino ave taavale ke
- maua he laihene ave taavale e aogā o te vāega e manakomia, he inihua fakamalohi o te kavenga a te tino e umia te taavale ma isi pepa e manakomia e te tulafono o te atunuku e fai ai te Malaga;
- ave he taavale e lelei e i ai tona aiā fakatulafono ke fakaaogā, ma ke hē hili atu i te numela o nofoa na fai ai te taavale;
- uhitaki ki nā tulafono o te auala o te atunuku e fai ai te Malaga ma ave nā tamaiti i nā nofoa puipui e manakomia e te tulafono;
- hē ave lava he taavale pe a onā, i lalo o te malosi o ni vailāʻau e fakavaivai ai te tali atu, pe pe a vāivai;
- tuhi i te faʻaliga te auala, te taimi, te tau ma nā aiaiga moni ma ke hē hui e ia ia lava i te mavae o te fakamaonia o te tāofi, vagana nā tulaga e hē mafai ona puleaina e ia;
- hē kole mai i nā Pāhihi ni mea e hili atu i te mea kua tuhi i te faʻaliga;
- totogi e ia lava nā lafoga e ono tulai mai.
E tauto te Pāhihi ke
- taunuku i te taimi tonu i te nofoaga e fehiligaki ai ma fakaleaogā vave te tāofi kafai e hui ana fuafuaga;
- uhitaki ki nā manakoga o te hāogalemu, nonoa te fuafua nofoa ma ke hē fakalavelave ki te Tino ave taavale;
- hē ave ni mea fakatapu pe mataʻutia, pe ni mea ma ni manu e hēki maliliega ai ma te Tino ave taavale;
- totogi ki te Tino ave taavale nā tupe faʻaalu kua maliliega ai ma nā faʻaleaga uma na tupu ona o tana hehē;
- nā e ia lava te kavenga ki ana mea, ana ato ma nā tamaiti e ō fakatahi ma ia.
5. Kavenga a nā Tino Fakaaogā
5.1. E nā tino e kau i te Malaga te kavenga katoa ki te Malaga. E nā Tino Fakaaogā na o lātou ma i te atoatoa te kavenga ki a lātou gāluega ma nā mea e hē faia e lātou, ki te Malaga ma ona iʻuga, ki nā faʻaleaga o te ola, te soifua maloloina ma nā meatotino (o lātou lava ma o isi tino), ki te uhitaki ki te tulafono, ki nā totogi i te vā o lātou ma ki te moni o nā fakamatalaga e tuku e lātou.
5.2. E nā te Tino ave taavale te kavenga ki nā faʻaleaga e tupu mai i te fakaaogā o te taavale e pei ona tuhi i te tulafono. Ko nā fakakikiga uma, tagi ma nā kole e fehokotaki ki he Malaga (e aofia ai te faʻaleaga, te tuai, te fakaleaogā, te hē totogi atoa, te faʻaleaga pe te mou o ni mea, te lelei o te Malaga) e fofō e nā Tino Fakaaogā i te vā o lātou, e aunoa ma te Pulega.
5.3. E nā te Tino Fakaaogā te kavenga ki mea uma e faia mai i tana tuhiga (account) ma e puipui e ia lava te ulufale ki tana telefoni ma tana imeli. Ko nā gāluega e faia mai i te tuhiga e manatu ko te Tino Fakaaogā na faia.
5.4. E tauto te Tino Fakaaogā, i ana lava tupe, ke fofō nā tagi a isi tino ma nā pulega a te mālo e fai ki te Pulega e fehokotaki ki ana Malaga, ana Mea Tuku pe te hē uhitaki ki te Maliliega tenei, ma ke totogi ki te Pulega nā mea na mou, nā mūlāga ma nā tupe faʻaalu o te fakamasinoga e tulai mai ai.
6. Tuaoi o te kavenga a te Pulega
6.1. E tuku atu te Auaunaga “pe e pei ona i ai” ma “pe a maua”. E hē fakamautinoa e te Pulega ka galue te Auaunaga e aunoa ma he motu pe ni hehē, i he saoasaoa patino, pe ka fetaui ma nā mea e fakamoemoe ki ai te Tino Fakaaogā, pe ka maua e te Tino Fakaaogā he hoa malaga pe ka tupu moni he Malaga.
6.2. I te tulaga maualuga e fakatagaina e te tulafono, e hē nā e te Pulega he kavenga ki:
- nā gāluega ma nā mea e hē faia e nā Tino Fakaaogā ma isi tino, e aofia ai i te taimi o he Malaga ma i te fehiligaki i mua pe i tua atu;
- nā faʻaleaga o te ola, te soifua maloloina ma nā meatotino, nā fakalavelave i te auala, te gaoi ma te taufaʻaʻole e faia e nā Tino Fakaaogā pe isi tino;
- te fakaleaogā, te hui o te taimi, te tuai pe te hui o he Malaga, te hē ō mai o he Tino Fakaaogā, te hē totogi pe te totogi hili atu;
- te moni, te fetaui ma te tulafono ma te lelei o nā Mea Tuku a nā Tino Fakaaogā, e aofia ai nā faʻaliga, nā talaaga, nā iloiloga ma nā pepa;
- nā mea e i loto i nā fakaliliuga fai e te masini ma nā filifiliga o te iloiloga fai e te masini;
- nā motu ma te hē maua o te Auaunaga, te mou o nā fakamatalaga, te hē taunuku o nā fekau, fakailoaga, telefoni, imeli ma SMS — e aofia ai ona o te hehē a nā kamupani fehokotakiga, nā kamupani e umia nā masini komipiuta, nā faleoloa polokalama, nā auaunaga fakailoaga a Google ma Apple;
- nā polofiti na mou, nā mea na mou e hē hāʻo ma te faʻaleaga o te loto e fehokotaki ki te fakaaogā pe te hē mafai ona fakaaogā te Auaunaga.
6.3. Kafai ka iloa lava e i ai he kavenga a te Pulega, ko tana kavenga e na o te faʻaleaga moni, ae e hē hili atu i he aofaʻi e tutuha ma 1 000 (tahi afe) lupeli Lūhia, ona e tuku fua atu te Auaunaga.
6.4. E hē fakaaogā nā tuaoi o te vāega 6 i nā tulaga e fakatapu manino ai e te tulafono te fakatuaoi o te kavenga (e aofia ai mō he hē uhitaki na fai mō he fāmoemoe); i ia tulaga e nā te Pulega he kavenga i nā tuaoi kua tuhi e te tulafono. Kafai e tuku atu e nā tulafono fakamalohi o te atunuku e nofo ai te Tino Fakaaogā ki a ia, e pei ko he tino fakatau, ni aiā e hē mafai ona tuku ese i he maliliega, e hē fakatuaoi e te Maliliega tenei ia aiā; ko isi aiaiga o te Maliliega e mālohi pea.
7. Mea Tuku a nā Tino Fakaaogā
7.1. E fakamautinoa e te Tino Fakaaogā e i ai ona aiā ki nā Mea Tuku e tuku e ia ma e hē hehē ai ki te tulafono pe nā aiā o isi tino (e aofia ai nā aiā ki te ata o te tino, te mamalu, te fakaaloalo, te igoa lelei fakapihinihi, nā fakamatalaga patino).
7.2. I te tuku o ni Mea Tuku, e tuku fua atu ai e te Tino Fakaaogā ki te Pulega he laihene faigofie (e hē na o ia) ke fakaaogā i auala uma e manakomia ke galue ai, fakalelei ai ma fakalauiloa ai te Auaunaga (teuina, kopi, fakaali, fakaliliu, galue ai, e aofia ai e te masini), mō te taimi atoa o te aiā patino, i te lalolagi atoa, ma te aiā ke tuku atu nā aiā nei ki nā tino e galulue mō te Pulega. E mālohi pea te laihene i te mavae o te tape o te tuhiga mō nā Mea Tuku kua fakaali ki isi Tino Fakaaogā (iloiloga, fekau i nā talanoaga).
7.3. E tatau i nā iloiloga ke fakaali ai te iloa patino o he Malaga. E hē he tiute te Pulega ke tape nā iloiloga e hē lelei kae e moni ma e hē ko ia na tuhia.
8. Nā mea e fakatapu
- tuku ni fakamatalaga pepelo, fai e pei ko koe he isi tino, fakatū ni tuhiga e lahi ke huhueke ai nā tuaoi;
- fakaaogā te Auaunaga mō te felauaiga fakapihinihi, faʻaliga fakatau, nā fekau e lafo fakatahi ki tino e tokalahi, huhuke ni tagata faʻatau mō taxi ma isi auaunaga e totogi;
- tuku ni mea e hē fetaui ma te tulafono, e fakaluma, e fakamataʻu, e fai faʻaituʻau pe e matagā (pōnokalafi), ni fekau hē manakomia (spam) ma ni fehokotakiga ki nofoaga e leaga;
- aoina nā fakamatalaga o isi Tino Fakaaogā pe fakaaogā o lātou numela fehokotaki i fafo o te fāmoemoe o he Malaga patino;
- fakalavelave ki te galuega o te Auaunaga: huhueke nā tuaoi, kumi ni tali o nā numela fakalilolilo, aoina fakatahi nā fakamatalaga e te masini, fakamamafa nā masini komipiuta, huhuke ma fakaaogā nā vāivaiga;
- fakaoso nā Tino Fakaaogā ke totogi i fafo o nā maliliega o te Malaga pe ke fai ni fefaʻatauaʻiga e hē fehokotaki ki te Malaga;
- hē uhitaki ki nā tulafono e pā ki te Tino Fakaaogā ma te Malaga, e aofia ai nā tulafono o te atunuku e fai ai te Malaga.
9. Iloiloga, tuaoi ma te poloka
9.1. E mafai e te Pulega, ae e hē he tiute, ke iloilo nā Mea Tuku. E mafai ona fai te iloiloga e te masini, e aofia ai nā masini atamai (AI), ma e nā tino.
9.2. E mafai e te Pulega, i tana lava filifiliga ma e aunoa ma te fakamatala o he mafuaaga: tape pe fūnā nā Mea Tuku, teʻena nā pepa, fakatuaoi nā galuega, tāofi pe poloka he tuhiga, e aofia ai ona o he masalosalo e hē uhitaki ki te Maliliega, ona o nā tagi a isi Tino Fakaaogā pe i te talosaga a nā pulega a te mālo. E mafai e te Tino Fakaaogā ke tetee ki he filifiliga i te tuhi ki te “Fehoahoani”; ko te filifiliga fakaiʻu e fai e te Pulega.
9.3. E mafai e te Tino Fakaaogā ke tape tana tuhiga i ho he taimi i te talaaga. Ko nā iʻuga o te tape e fakamatala i te Auaunaga ma i te Tulafono o te Puipuiga o Fakamatalaga Patino.
9.4. E mafai e te Pulega ke hui, tāofi pe fakaiʻu te Auaunaga pe ho he vāega o ia i ho he taimi.
10. Talosaga mai i nā pulega a te mālo
10.1. E mafai e te Pulega ke tuku atu ni fakamatalaga e uiga ki he Tino Fakaaogā, tana tuhiga, ana Malaga ma ana Mea Tuku ki nā pulega a te mālo ma nā tino e vaʻaia nā tulafono o ho he atunuku i ta lātou talosaga aloaia na fai e fetaui ma te tulafono o te atunuku e kole mai ai nā fakamatalaga, i te tulaga e manakomia ke fai ai te talosaga.
10.2. E mafai e te Pulega ke hiaki te pule o te ofiha ma te auala na fai ai te talosaga, ma e mafai ke teʻena he talosaga e hē fetaui ma nā manakoga nei. E mafai e te Pulega ke hē fakailoa ki te Tino Fakaaogā te talosaga.
10.3. Mō nā tino e vaʻaia nā tulafono ma isi pulega a te mālo: fakamolemole lafo nā talosaga aloaia ki support@beeptrip.net.
11. Fakailoaga ma te fehokotaki
11.1. E malie te Tino Fakaaogā ke maua ni fekau o te auaunaga mai i te Auaunaga: nā numela fakamaonia, nā fakailoaga e uiga ki nā Malaga, nā talosaga, nā fekau, nā telefoni ma nā huiga o te Maliliega tenei — i nā fakailoaga push, i te Auaunaga, i te imeli ma te SMS. Ko nā fekau faʻaliga fakatau e lafo na o pe a maua he maliega ese.
11.2. Fehokotaki ki te Pulega i te “Fehoahoani” i te Auaunaga pe i support@beeptrip.net.
12. Huiga o te Maliliega
E mafai e te Pulega ke hui te Maliliega tenei e ia lava. E galue he fakaliliuga fou mai i te taimi e fakasalalau ai i https://beeptrip.net/terms, vagana kafai e tuhi ai he isi mea. I te fakaauau o te fakaaogā o te Auaunaga i te mavae o te fakasalalauga, e talia ai e te Tino Fakaaogā te fakaliliuga fou. Kafai e mafai, e fakailoa muamua e te Pulega i te Auaunaga nā huiga tāua.
13. Fakakikiga
13.1. I mua o te ō ki te fakamasinoga, e lafo e te Tino Fakaaogā he tagi ki te Pulega i te “Fehoahoani” pe ki support@beeptrip.net; ko te taimi mō te tali ko nā aho e 30.
13.2. Kafai e hē mafai ona fofō he fakakikiga i te tagi, e fakamasino e te fale fakamasino i te nofoaga o te Pulega, vagana kafai e tuku atu e te tulafono (e aofia ai te tulafono puipui o nā tino fakatau) ki te Tino Fakaaogā te aiā ke filifili he isi fale fakamasino.
13.3. Kafai e fakamaonia e hē aogā ho he aiaiga o te Maliliega tenei, e mālohi pea isi aiaiga.
14. Fehokotakiga
Imeli: support@beeptrip.net
Mō nā tino e vaʻaia nā tulafono: support@beeptrip.net